VirtuWind

In accordance with the provisions of General Data Protection Regulation (EU) 2016/679 (hereinafter, "GDPR") and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, "LOPDGDD"), you are hereby informed that all personal data provided by the User through the Website VirtuWind (hereinafter, the "Website") will be processed by the company VirtuWind (hereinafter, "Company"), as data controller, in order to be able to attend to your requests, provide you with information about the professional services provided by VirtuWind.

The completion of all the data requested through the Website is necessary to achieve an optimal provision of the services made available to the User. Failure to provide all the data required by the Website does not guarantee that the information and services provided can be provided, are provided correctly or meet the User's needs.

In this section we explain who the data controller is, for what purpose your personal information will be processed, the legitimacy for the processing, to whom we may communicate your personal information, how we collect it, why we collect it, how we use it, the rights that assist you and also explain the processes we have put in place to protect your privacy.

By providing us with your personal information and using our website, we understand that you have read and understood the terms relating to personal data protection information set out. At VirtuWind we assume responsibility for complying with current national and European data protection legislation, and we aim to process your data in a lawful, fair and transparent manner.

Who is responsible for the processing?

According to current regulations, it is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing.

VirtuWind is responsible for the processing of the personal information it holds about its customers.

When may we collect your personal data?

• When you contact VirtuWind through contact forms on the web.
• When you fill out any form on VirtuWind to subscribe to one of our mailing lists.
• When you publish a comment on any of the blog content.
• When you interact with any of the applications available on our website (surveys, chatbots, etc.).
• When we sign any type of service contract.

For what purpose do we collect your personal information?

Purposes covered by the contractual relationship

• The main reason we collect your personal information is because it is necessary for the provision of our services.
• Your data will also be used for statistical analysis, as well as studies on the profile of those who use our products and services and the characteristics of such use.

Other purposes

• Your data may also be used to send advertising for other VirtuWind products and services through all available channels (including electronic means), unless otherwise indicated through the exercise of your rights.
• If you authorise it, your personal data may be used to send advertising or promotional communications of a general nature or adapted to your personal characteristics in accordance with your interests, through the creation of a commercial profile based on the information provided and through automated processing, through all available channels (including electronic means). Likewise, this information may be used to carry out market research.

What is the legitimacy for the processing of personal information?

When a user connects to our website, for example, to comment on a post, send us an email, subscribe or make a contract, they are providing personal information for which VirtuWind is responsible.

This information may include personal data such as your IP address, name, physical address, email address, telephone number, etc.

By providing this information, you as a user consent to your information being collected, used, managed and stored by VirtuWind, only as described in this Privacy Policy.

To whom may we disclose your personal information?

The personal information we collect resides in Spain. In certain cases, cloud computing services will be contracted outside the European Economic Area, with international data transfers being carried out. Those third parties with whom we share your personal information may manage or transfer your personal information outside of Spain and the European Union to other countries in which they have facilities. In this case, complying with the requirements established by the Spanish Data Protection Agency and the European Union.

We will ensure that any transfer of your personal information by us or third parties with whom we share your personal information, and the way we handle your personal information, comply with applicable laws. However, our transfer, storage and handling of your personal information will always be governed by this Privacy Policy.

How can you exercise your rights?

You have the right to have control over the personal information we collect, so we also ensure that it is accurate and truthful.

You have the right to obtain access to your personal information, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, and for reasons related to your particular situation, you may object to the processing of your data. Your personal information will no longer be processed for those purposes to which you have expressed your objection. You can also exercise the right to limit the processing of your personal information, requesting that it be retained.

You will be able to exercise your rights and you will have the right to receive a response within the deadlines established by current legislation on data protection, being able to choose between the following means:

• By written and signed request addressed to VirtuWind. If you have already provided the email address(es), it will be essential that you provide us with the same.
• By sending request to the email address: [email protected]

How can you modify the way we contact you to inform you about our products, services?

You can change the way we contact you by:

• By written and signed request addressed to VirtuWind. If you have already provided the email address(es), it will be essential that you provide us with the same.
• By sending request to the email address: [email protected]

How long do we store your personal information?

We only store your personal information to the extent that we need it, so that we can use it for the purpose for which it was collected, and according to the legal basis for processing it in accordance with applicable law. We will keep your personal information for as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to erasure, cancellation and/or limitation of the processing of your data.

How do we protect your personal information?

We are committed to protecting your personal information. We use appropriate technical and organizational measures to protect your personal information and privacy, and we review those measures regularly. We protect your personal information by using a combination of physical, computer or logical security controls, including access controls that restrict and manage the way your personal information and personal data is processed, managed, and managed. We also ensure that our employees are properly trained to protect your personal information. Our procedures indicate that we may ask you for proof of identity before sharing your personal information with you.

Information we collect from your visits to our websites

• We collect and store limited personal information and anonymous aggregate statistics from all users who visit our website, either because you actively provide us with such information or simply by browsing our website. The information we collect includes the Internet Protocol (IP) address of the device you are using, the browser program you are using, your operating system, the date and time of access, the internet address of the website you accessed and also information about how you use our website.
• We use this information to know the loading time of our website, how it is used, the number of visits to the different sections and the type of information that most attracts visitors. It also helps to identify if the website is working correctly, and if we detect failures or errors in operation, solve them and improve the performance of our website, in order to offer a better service to all users.

Data of minors

• This website, applications and services are not directed to minors.
• If you are a minor, please do not attempt to register as a user of our website, applications, or products/services. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Social Media

• The use of social networks is becoming more and more frequent and it is another way to contact you.
• The information we collect through social media sometimes includes personal information that is available online and to the public. We always make sure that all the information we use is correctly attributed to its source or anonymized.
• These social networks will likely have their own privacy policies, through which they will explain how they use and share your personal information. We encourage you to carefully review the privacy policies before using these social media platforms to ensure that you are happy with the way your personal information is collected and shared.

Links to Third-Party Websites

• In the event that we provide links to websites that are not operated or controlled by VirtuWind, you will be promptly informed, as we have no control over such sites and are not responsible for the content of such sites. We also have no control over how third parties collect and use your personal information, nor are we responsible for or make any representations about third-party websites.
• These websites may have their own privacy policies, which will explain how they use and share your personal information. We encourage you to carefully review the privacy policies before using these websites to ensure that you are happy with the way your personal information is collected and shared.

Changes to this data protection information

• We will review and update data protection information at least once a year or when there are changes in the law or in any of the procedures for processing your personal information.

Contact

• If you have any questions, comments or concerns, or if you have any suggestions about how we use personal information, you can contact VirtuWind via email: [email protected]

OVERVIEW

In compliance with the duty of information provided for in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of 11 July, the following general information on this website is provided below.

The ownership of this website, VirtuWind, (hereinafter, Website) is held Oksana Nechay, with NIF: Y3019718Q, and whose contact details are:

• Social address: C/Ricardo Damas, 15, 28045, Madrid, España
• Telephone: +34 727785518
• E-mail: [email protected]

TERMS AND CONDITIONS

USE AND APPLICATION

These terms and conditions apply both to the main page of the website and to those others that have been created by VirtuWind and expressly and unequivocally indicate that they are an integral part of this website.

USERS

A user will be understood as any person who browses the website, accessing any of its pages or sections, simply accessing and/or using this website, accepting from said access and/or use, the terms and conditions reflected herein.

FORMS OF CONTACT

If a user wishes to contact VirtuWind, they may send an email to the address [email protected]. You can also contact VirtuWind through the contact form on the website.

USE OF THE WEBSITE

All graphic, textual, multimedia information, photographs, images, videos, or any other digital file format found on the website, hereinafter understood as "the contents", belong to VirtuWind and is protected by national and international copyright laws.

The user assumes responsibility for the use of the website, and may not use them to:

Carrying out activities that are illicit, illegal or contrary to morality, good customs, good faith and public order; Making comments or disseminating content or propaganda of a racist, xenophobic, pornographic nature, advocating terrorism, or that violates human or civil rights in general; Cause damage to the natural, intellectual or legal person of VirtuWind, its suppliers or third parties; Introducing or disseminating computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage into the network; Attempt to access and/or use other user's email accounts and modify or manipulate their messages.

VirtuWind reserves the right to remove all comments that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or security or that, in its opinion, are not suitable for publication. In any case, VirtuWind will not be responsible for the opinions given by users in any review tool contained on the website.

INTELLECTUAL PROPERTY

VirtuWind is the owner of all intellectual and industrial property rights of the website, as well as of the elements contained therein, which, by way of example, but not limited to, are: images, sound, photographs, audio, video, software, texts, trademarks, logos, colour combinations, structure, design, selection of materials used, programmes necessary for its operation, access and use, and the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of the website, in any medium and by any technical means, for or without commercial purposes without the authorisation of VirtuWind, is expressly prohibited.

The user undertakes to respect the copyright owned by VirtuWind, and may therefore view, print, store on an electronic or virtual device, but solely and exclusively for their personal and private use, and may not at any time distribute, reproduce them, for a fee or free of charge, to third parties or carry out any transformation of them. In any case, you must always mention the authorship of VirtuWind and the website when you decide to share any of the content on any social network, and may not at any time modify, in whole or in part, any of the content.

DISCLAIMER OF WARRANTIES AND LIABILITY

VirtuWind has adopted all the necessary technological measures on the website to avoid damages of any nature that could cause, but are not limited to: errors or omissions in the contents, unavailability of the website or the transmission of viruses or malicious or harmful programs in the contents or in the user's data, and is not responsible if at any time one of these measures fails as a result of improper and/or abusive use by a third party.

The user must at all times refrain from deleting, altering, circumventing or manipulating any protection device or security system that is installed on the website.

MODIFICATIONS

VirtuWind reserves the right to make, without prior notice, any modifications it deems appropriate to the website, and may change, delete or add both the content and services provided through it, as well as the way in which they are presented or located, as well as the design and structure of the same.

LINKS

VirtuWind has no control over the links and/or external content that may exist on the website, so it is not responsible for them, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity or validity of any material or information contained therein, and these external links will not be understood as a possible association, merger, collaboration or participation with the owner and/or person responsible for the web domain to which they are associated.

RIGHT TO OPT-OUT

VirtuWind reserves the right to deny or withdraw access to the website and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these terms and conditions.

EXCLUSION OF LIABILITY

VirtuWind will be never responsible for the way, correct or not, in which the customer or buyer makes use of the services and/or products offered inside or outside the website.

PAYMENTS

Payments can be made through the PayPal payment platform, which will be solely responsible for the data provided by the buyer or customer because VirtuWind never know the cards number used for the purchase. Any problem related to payment or misuse of this type of data, this platform will be solely responsible.

The buyer or customer may also pay by bank transfer, for which VirtuWind will provide the corresponding data. At no time will it be responsible for any error in the transfer or problems that the buyer may have with the bank, nor will it take the necessary steps to process the transfer, these will always be at the expense of the buyer or customer.

DISCOUNTS

If there is any discount, it will be applied before making the purchase or contracting of the service. After the payment is processed, the discount amount will not be refunded.

ONLINE DISPUTE RESOLUTION

The user or customer may write to [email protected] to resolve any problems they may have with the website or the service provided.

MODIFICATION OF THIS LEGAL NOTICE AND DURATION

VirtuWind may modify, at any time, the terms and conditions set out herein, without prior notice and will be in force while they are duly published.

LEGAL ACTIONS

VirtuWind may, at any time, take civil or criminal legal action against any person who misuses the content displayed on the website, or for breaching these terms and conditions.

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – on the different devices that may be used to browse – so that the server remembers certain information that will later be read only by the server that implemented it. Cookies make browsing easier, friendlier, and do not damage your browsing device.

Cookies are automatic procedures for collecting information relating to the preferences determined by the User during their visit to the Website in order to recognize them as a User, and to personalize their experience and use of the Website, and they can also, for example, help to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after the Website. However, no cookie allows it to be contacted with the User's telephone number or with any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to be part of the Cookie file is for the User to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy will apply to them. In this sense, the User's consent will be required for the use of the same. This consent will be communicated, based on an authentic choice, offered by an affirmative and positive decision, prior to the initial, removable and documented treatment.

First-party cookies

These are cookies that are sent to the User's computer or device and managed exclusively by VIRTUWIND for the better functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your User experience. These cookies allow the User to be recognized as a recurring visitor to the Website and to adapt the content to offer content that suits their preferences.

Third-party cookies

These are cookies used and managed by external entities that provide VIRTUWIND with services requested by it to improve the Website and the user's experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze browsing information, i.e. how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users Content and/or service of optimal quality. In any case, the information is collected anonymously and reports are prepared on trends of the Website without identifying individual users. You can obtain more information about cookies, information on privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. at the following link(s):

• Google

Social media cookies

VIRTUWIND incorporates social network plugins, which allow access to them from the Website. For this reason, social media cookies may be stored in the User's browser. The owners of these social networks have their own data protection and cookies policies, and in each case, they are responsible for their own files and their own privacy practices. The User must refer to them to find out about these cookies and, where appropriate, the processing of their personal data. For information purposes only, the links where this privacy and/or cookie policies can be consulted are indicated below:

• Facebook
• Twitter
• Instagram
• YouTube
• Pinterest
• LinkedIn

Disabling, rejecting and deleting cookies

The User can disable, reject and delete the cookies – in whole or in part – installed on their device through the settings of their browser (including, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one internet browser to another. Consequently, the User must refer to the instructions provided by the Internet browser they are using. In the event that you refuse the use of cookies – in whole or in part – you may continue to use the Website, although you may be limited in the use of some of its features.